General Questions:    

• I received my product with freight damage, what should I do?
• What is the status of my order?
• How do I obtain service on a Grund Audio or Grundorf product?
• Do I need a return authorization to return Grund Audio or Grundorf products to the factory for repair?
• What happens after you receive the product for repair?
• Can I order direct from Grundorf?
• I have a problem with your website, who do I contact?
• Do you ship outside the USA?
• Who should I contact if there is an error on my order?
• How do I get a tracking number for my order?

Grund Audio Design:

• What is the Limited Warranty Period for Grund Audio Design products?
• What does the Grund Audio limited warranty cover?
• The high frequency is out in my speaker cabinet. What should I do?
• Can I use a different crossover or speakers in my speaker cabinet?
• Will different components work in my Grund Audio speaker cabinet?

Grundorf Cases:

• What is the Limited Warranty Period for Grundorf cases?
• What does the Grundorf limited warranty cover?
• How do I get replacement parts for my case?
• How long does it take to build a custom case?
• Can I return a custom case if I do not like it?

Grundorf Parts and Accessories:

• What is the Limited Warranty Period for replacement parts and accessories?
• What does the limited warranty cover?